Privacy Policy

Introduction

Welcome to https://colorado-springs-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com (referred to as “Colorado Springs Post-Traumatic Stress Disorder Therapy,” “we,” or “us”). We are dedicated to delivering exceptional therapy services while maintaining the utmost privacy and security for your personal information. This Privacy Policy explains our data collection, use, and protection practices, ensuring transparency and compliance with global privacy standards.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online therapy sessions, and any other services offered under the domain https://colorado-springs-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com. Please note that this policy does not extend to external links or third-party platforms, which have their own privacy policies governing user data.

Processing Activities

This Privacy Policy guides our interactions with users in the following scenarios:

Using any of our applications and services as an authorized user.
Visiting our websites, including this Privacy Policy page.
Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various personal data categories to provide and improve our services, which include:

Account Information: Details required to set up and manage your user account, such as name, email address, and password.
Payment Information: Credit card or debit card details for processing therapy session payments securely.
Financial Information: Transaction records and billing information related to our services.
Purchase Information: Data about the products or services you purchase from us.
Mobile Device Identifiers: Unique device IDs, advertising IDs, or similar identifiers from mobile devices used to access our services.
Location Data: Geographic location data when you interact with our website or apps.
Feedback: Your opinions, suggestions, and comments provided through surveys, forms, or direct communications.
Social Media Information: Data obtained from social media platforms when you connect your accounts for seamless login or sharing purposes.
Product Information: Details about the products or services you show interest in or purchase from us.

We gather this data through various methods, including manual input by users, automated tracking technologies (like cookies and device identifiers), and third-party sources who share data with us based on their privacy policies.

Cookies

Cookies are small text files stored on your browser that enable enhanced user experiences and help us analyze website performance. We use cookies categorized as:

Strictly Necessary: Ensuring basic functionality of our services, such as remembering your login details.
Preference: Customizing your preferences and settings for a personalized experience.
Analytics: Tracking aggregated data for improving our services and understanding user behavior.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data as necessary for the purposes described in this policy, including legal requirements and tax obligations. Once the data is no longer required, we securely delete or anonymize it to protect your privacy.

Security Measures

Colorado Springs Post-Traumatic Stress Disorder Therapy implements robust security measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of data during transmission and at rest.
Secure third-party processing partners who adhere to strict privacy standards.
Regular security assessments and updates to protect against emerging threats.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services are not intentionally designed for or targeted at children, and we do not knowingly collect personal data from minors.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Have inaccurate data corrected or updated.
Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
Restriction: Limit our processing of your data under specific conditions.
Portability: Receive your personal data in a structured, commonly used format.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Be free from unfair treatment due to exercising your data rights.

To exercise these rights or have questions about our privacy practices, please reach out to our Data Privacy Team at contact@colorado-springs-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com or through postal mail to:

Colorado Springs Post-Traumatic Stress Disorder Therapy
[Address]
[City, State, ZIP Code]

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or feedback, please contact us at:

Email: contact@colorado-springs-post-traumatic-stress-disorder-therapy.denvermentalhealthcare.com
Mail: [Address] (as provided above)

We value your trust in our privacy practices and are dedicated to protecting your personal data.